Thank you for choosing to be part of our community at Dalewares Promotions Limited. 

At Dalewares, we are committed to protecting your privacy and ensuring that your personal information is collected and used correctly, legally, and transparently. This disclaimer explains how Dalewares collects, uses, and discloses your personal information in accordance with the Nigerian Data Protection Act 2023.

  The information we collect: 

• We collect and process your personal information obtained directly from you when you register as a vendor, make a direct purchase from us, or sign up on our website. Whenever possible, we will inform you of the required and optional information you need to provide.
• Information about website usage may be collected using "cookies," which allows us to collect standard information on internet visitors’ usage. Publicly accessible personal information includes first name, last name, phone numbers, personal email address, professional email address, personal phone numbers, professional phone number, address, and other similar data.

  How we use your information: 

We will use your personal information only for the purposes for which it was collected and agreed upon with you, such as:

• To send you marketing and promotional communications:   We and/or our third-party marketing partners may use the personal information you provide to us for marketing purposes, in accordance with your marketing preferences. You can unsubscribe from our marketing emails at any time.
• To send administrative information:   We may use your personal information to send you information about products, services, new features, and/or changes to our terms and policies.
• To execute and manage your orders:   We may use your information to execute and manage your orders, payments, returns, deliveries, and exchanges made through our services.
• To request feedback:   We may use your information to request feedback and contact you about your use of our services.
• To protect our service:  We may use your information as part of our efforts to ensure the security of our services (e.g., for monitoring and fraud prevention).
• To enforce our terms and conditions:   We may use your information to enforce our terms and conditions and policies for commercial, legal, and contractual purposes.
• To respond to legal requests:   We may use your information to respond to legal requests and prevent harm. If we receive a subpoena or any other legal request, we may need to review the data we hold to determine how to respond.
• To manage user accounts:  We may use your information to manage and maintain our account in operational condition.
• To respond to user requests / provide user support:   We may use your information to respond to your requests and resolve any potential issues you might encounter with our services.
• For other business purposes:  We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our services, products, marketing, and your experience. We may use and store this information in an aggregated and anonymized form so that it cannot be linked to individual end users and does not include personal information. We will not use identifiable personal information without your consent.

We may disclose your personal information to our service providers who are involved in delivering products or services. We have agreements in place to ensure they comply with privacy requirements as mandated by the Nigerian Data Protection Act 2023.

We will retain your personal information only as long as necessary for the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No provision in this policy will obligate us to retain your personal information longer than necessary to comply with any financial, business, or similar legislative requirement. When we no longer have a legitimate business need to process your personal information, we will delete or anonymize it, or if that is not possible (e.g., because your personal information has been stored in backup archives), we will secure it in the cloud.